Please read these Terms and
Conditions and Store
Policy carefully before using the All Wood Cabinets website.
By accessing or using the Service you agree to be bound by
these Terms. If you disagree with any part of the Terms then you may
not access the Service.
are committed to keeping adequate stock but at times we run short, all
orders will be shipped and all backorder merchandise will be shipped
separately when received, shipping charges apply. Some items may take
up to 4 weeks.
damages must be noted on the drivers log or bill of laden. Have the
driver give you a CLAIM NUMBER. DO NOT ACCEPT
DAMAGED ITEMS BEYOND USE. NOTE DAMAGE ON BOL receipt. Please notify the
trucking company and ask for a claim number. Forward all information to
AWC, we may ask for you to email us a photo of the damage to receive
proper credit. You must keep all items until notified. If you do not
note damage you will be required to pay for a new product and all
shipping costs. Note any damage or missing items on the BOL. All Wood
Cabinets is not liable for damages sustained while the product is in
transit. We will attempt, to the best of our ability, to assist you
with freight claims. Replacement of damaged items can be sent and paid
for by the customer. Reimbursements of charges can take up to 90 days.
all missing items on the bill of laden (receipt) or drivers log, if you
don’t you will not receive a replacement at no charge. Contact AWC and
let us know 888-814-9343 or email mailto:firstname.lastname@example.org.
returned goods must have an (RA) return authorization.
must be clean and look new in it’s original box.
freight will be paid by the customer.
return on sale items.
25% restocking charge will apply.
will not accept returns past 30 days.
allow up to 4 weeks to process or issue a credit.
items or items that were assembled will not be accepted.
items will be sent as RTA and assembly fee credit.
cabinets will be shipped FedEx or common carrier. Charges will be based
upon zip code and weight. Trucking companies require Customer to unload
at curbside. Customer must also be available day of delivery. Most
carriers will make two attempts before a charge is occurred for a
third. If after the third attempt customer must make arrangements for
pickup at carrier’s terminal and pay all charges. Delivery for home or
job sites only.
may cancel your product order within 24 hours of placing it. We accept
returns or exchanges within 14 days of delivery. All returns and
exchanges are subject to a 25% restocking fee and the return cost of
is absolutely no return or exchanges on any assembled cabinets,
modified, altered, installed or special order products. Products
are returnable or exchangeable only if they are in the factory sealed
box and in resalable condition within 7 days of delivery. Before any
return or exchange can be performed you will need to contact All Wood
Cabinets .Com for a return authorization approval number(RA). When
returning a product please make sure to use an insured and tracking
method of shipment. Any package that is returned to All Wood
Cabinets without our prior approval will not be accepted or refunded.
Any product that is returned damaged by the shipper is the
responsibility of the buyer. It is your responsibility to make sure the
product is properly packaged before shipping back. Shipping fees are
not refundable. We try to process orders as soon as we can so most
orders will not be able to be canceled after 24 hours. Special orders
cannot be canceled at any time no exceptions
is for RTA cabinets, an addtional charge will be added for assembled
reserve the right to change prices and specifications at any time.